Validity – a refreshing approach to IT

What we deliver for our clients:

IT Support

  • Find and fix issues before they turn into downtime
  • Respond quickly and accurately
  • Implementing technology to improve productivity
  • Answer generic questions or talk about ideas without charging for time
  • Provide the benefits of an IT support contract without complicated terms and conditions on a rolling monthly basis
  • Support any device, any software in any location

IT systems

  • Robust, reliable and flexible
  • Cost effective
  • Safe and Secure
  • All features work as demonstrated
Please continue to read below on how we deliver these promises

Supreme IT Support

Support from Validity is a combination of best practices, fair ethics, advanced software and simplification:

  • Proactive rather than reactive support.  We call customers to notify them of an issue before it becomes downtime
  • Support is charged per minute
  • No limit on what hardware or software we support
  • Unbiased advice and no charges for general questions or advice
  • No complicated contracts or cancellation periods

Call or email us now or click here to see more detailed information

Cloud Systems and Services

It is no secret that Validity are advocates of cloud solutions.  Our clients take advantage of the cloud in two ways: public shared cloud services or private cloud services.  Private cloud allows a customer to setup an entire IT system within a cloud provider or host their own dedicated equipment in a data center.  Public shared cloud services provide hosted exchange email, sharepoint and lync.  Validity can combined public cloud services with onsite equipment to provide the best of both worlds.

Backup and Online Backup

Coming from disaster recovery roots we can not stress enough that backups are as important as the system itself.  Validity owns, maintains and operates the end to end backup system. We are also a support provider therefore we can help recover data if the need arises. Storing data on our systems gives some major advantages:

  • Validity can manually copy the data to a hard disk and bring it onsite to recover data.  Much quicker than trying to download huge amounts of information across the internet
  • You know exactly where your data is located, while it is still safe from prying eyes (all data is encrypted before it leaves clients offices therefore even Validity can not access your information)